ECX Platform – Elevation CX

3CX Advanced Certified

14 October 202114 October 2021PaulNo Comments

Here at Elevation CX, we believe that offer our customers best service, thought leadership and solution crafting, you need thorough knowledge of the technologies you proudly represent. Elevation CX has always encourage our employees to “go the extra mile”, around skills development and growth, and this shows in our Advanced Certifications we have. If we can assist anyone looking at this great open standards platform, pop us a message and we will gladly assist you. #ElevationCXRocks #ECX #CustomerExperience #ThoughtLeaders

Plotting your business recovery post COVID 19

14 October 202114 October 2021PaulNo Comments

As the grips of Covid 19 pandemic are loosening, and the economy tries to rebound, now is critical to look at acquiring new customers and offering amazing service to current customers. Understanding how your customer would like to interact with you, could guide you as to which communication channels are key and need to be invested in, also when is convenient to interact with your customer – this will steer you re capacity, skill sets and technology. At Elevation CX, we understand the technology, but mapping it to business outcomes and budgets is where the real value comes to the fore. Empowering agents with the right information at the right… Read More

Wishing you all the best for 2021

8 January 20218 January 2021PaulNo Comments

2020 has taught us all a thing or two, and as we enter into 2021 it is best to carry that experience and learning with us. COVID-19 will be with us for a while still, and many businesses need to move from temporary “work-from-home” solutions, to a more structured, technology savvy and a platform that will be able to scale as business returns to normal. Elevation CX is well positioned to offer ECX, our open standards VoIP solution, that embrace’s all elements of effective customer interaction, and business functionality in communications. Please reach out if there is any information we can provide Wishing all our customers and colleagues, all the… Read More

There are smarter ways…

9 September 20209 September 2020Paul

assionate about what we do, experience in what we have done, and significant shift in the market – enforced by COVID-19, our ECX platform, hosted in the cloud, is ready for you to shift to a “Work-From-Anywhere” strategy, derive immediate benefits and embark on a future proof journey. Do any of these points sound like what you are experiencing,