3CX Advanced Certified

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Here at Elevation CX, we believe that offer our customers best service, thought leadership and solution crafting, you need thorough knowledge of the technologies you proudly represent. Elevation CX has always encourage our employees to “go the extra mile”, around skills development and growth, and this shows in our Advanced Certifications we have. If we can assist anyone looking at this great open standards platform, pop us a message and we will gladly assist you. #ElevationCXRocks #ECX #CustomerExperience #ThoughtLeaders

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Plotting your business recovery post COVID 19

PaulNo Comments

As the grips of Covid 19 pandemic are loosening, and the economy tries to rebound, now is critical to look at acquiring new customers and offering amazing service to current customers. Understanding how your customer would like to interact with you, could guide you as to which communication channels are key and need to be invested in, also when is convenient to interact with your customer – this will steer you re capacity, skill sets and technology. At Elevation CX, we understand the technology, but mapping it to business outcomes and budgets is where the real value comes to the fore. Empowering agents with the right information at the right… Read More

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